Patient Transportation Services

To arrange for transportation to and/from an appointment is every patient's responsibility. However, CPM recognizes that circumstances can arise when this may not be possible. If a patient is unable to drive themselves to an appointment, and family or friends are unavailable, the following alternative transportation options are available for patients. These transportation services include wheelchair and other accessibility options. Information on fares or request for quotes can be found at each company's website. 

All of Ontario

Patient Transfer Services

  • Wheelchair accessible.
  • Register for Patient Transfer Services online here. A Spectrum Patient Services representative will contact you shortly after requesting a quote.
  • Book your reservation by calling 1-866-527-9191 or book online here.
  • Services are available 24 hours a day, 7 days a week. Bookings can be made same day or in advance.
  • For more information visit the Patient Transfer Services website.

Rapid City Transport

  • Wheelchair accessible.
  • Book your reservation online here, via email at info@rapidcitytransport.com, fax to 416-831-1115, or call 416-266-1500 / 1-888-202-3923.
  • The reservationists are available to take your call Monday to Friday 6:00 am - 9:00 pm and Saturday 8:00 am - 4:00 pm.
  • For more information visit the Rapid City Transport website.

Voyageur Medical

  •   Wheelchair and stretcher accessible.
  • Book your reservation by calling 1-855-263-7163 or by faxing a booking form that can be downloaded here.
  • Services are available 24 hours a day, 7 days a week.
  • For more information visit the Voyageur Medical website.

Patient Transfer Ontario

  •  Wheelchair and stretcher accessible.
  • Select closest pickup location for patient transfer service from the list here. Fill in the patient transfer inquiry/request estimate form online. A patient transfer company representative will call you back shortly with a quote.
  • Services are available 24 hours a day, 7 days a week, 365 days a year.
  • For more information visit the Patient Transfer Ontario website.

Greater Toronto Area

Dignity Transportation

  • Wheelchair accessible.
  • Register for Dignity Transportation online here.
  • If you are eligible to use Dignity Transportation, book your reservation by email at info@dignitytransportation.com, fax 1-866-849-5869, or call 416-398-2222.
  • The reservationists are available to take your call Monday to Sunday 7:00 am - 9:00 pm.
  • Services are available 24 hours a day, 7 days a week, 365 days a year.
  • For more information visit the Dignity Transportation website.

GTA Accessible Transportation

  • Wheelchair accessible.
  • Register for GTA Accessible Transportation online here.
  • If you are eligible to use GTA Accessible Transportation, book your reservation online at GTA Accessible Online Reservation or call 416-834-5559.
  • The reservationists are available to take your call Monday to Sunday 7:00 am - 9:00 pm.
  • Services are available 24 hours a day, 7 days a week.
  • For more information visit the GTA Accessible Transportation website.

TTC Wheel-Trans

  • Wheelchair accessible.
  • Register for TTC Wheel-Trans online here, request it by email at WTeligibility@ttc.ca, or by calling 416-393-4111.
  • If you are eligible to use TTC Wheel-Trans, book your reservation online at Wheel-Trans Online Trip Booking or call 416-393-4222.
  • Advanced trip booking from 7:00 am - 11:00 pm and same-day trip booking from 5:30 am - 11:00 pm.
  • For more information visit the TTC Wheel-Trans website.

Canadian Red Cross

  • Wheelchair accessible.
  • To start your application process call 416-267-0015.
  • The reservationists are available to take your call Monday to Friday 8:30 am - 4:30 pm.
  • For more information visit the Canadian Red Cross website

Mississauga

TransHelp

  • Wheelchair accessible.
  • Register for TransHelp online here.
  • If you are eligible to use TransHelp, call to book your reservation at 905-791-1015.
  • The reservationists are available to take your call Monday to Sunday from 8:00 am – 12:00 am. Trips can be booked up to one week in advance but no later than 12:00 am the day before.
  • Travel services hours are 6:00 am - 1:00 am seven days a week.
  • For more information visit the TransHelp website.

Total Care Transport Services Inc.

  •   Wheelchair and stretcher accessible.
  • To start your application process call 1-888-720-6256.
  • All services are available 24/7, 365 days per year.
  • For more information visit the Total Care Transport Services Inc. website.

Canadian Red Cross

  • Wheelchair accessible.
  • To start your application process call 905-890-8740.
  • The reservationists are available to take your call Monday to Friday 8:30 am - 5:30 pm.
  • For more information visit the Canadian Red Cross website

Oakville

Handi-Van

  • Wheelchair accessible.
  • Register for Handi-Van online here, pick-up form at a Burlington customer service location, or call to have a form mailed to you at 905-639-5158.
  • If you are eligible to use Mobility Transportation, call to book your reservation at 905-639-5158.
  • The reservationists are available to take your call Monday to Friday from 8:00 am – 5:00 pm. 
  • Services are available Monday to Friday 5:00 am - 1:00 am, Saturday 7:00 am - 1:00 am, and Sunday 7:00 am to 9:00 pm.
  • For more information visit the Handi-Van website.

Mobility Transportation

  • Wheelchair accessible.
  • Register for Mobility Transportation online here, email at booking@mobilitytransportation.ca or call 905-617-3737.
  • If you are eligible to use Mobility Transportation, call to book your reservation at 905-617-3737.
  • The reservationists are available to take your call Monday to Friday from 7:00 am – 7:00 pm. 
  • For more information visit the Mobility Transportation website.

Canadian Red Cross

  • Wheelchair accessible.
  • To start your application process call 905-637-5664.
  • The reservationists are available to take your call Monday to Friday 8:30 am - 4:30 pm.
  • For more information visit the Canadian Red Cross website

Hamilton

DARTS Transit

  • Wheelchair accessible.
  • Register for ATS by printing off the Accessible Transit Application Form from here and submit the application by mail to: ATS, P.O. Box 340.
  • If you are eligible to use ATS, book your reservation online at DARTS Web or call 905-529-1717.
  • The reservationists are available to take your call Monday to Saturday from 8:30 am – 2:00 am and Sunday and Holidays from 8:30 am - 12:30 pm.
  • Office hours are Monday to Friday 5:00 am - 2:00 am, Saturday 6:00 am - 2:00 am, Sundays and Holidays 6:00 am - 12:30 am. The earliest possible pickup time is 20 minutes after opening hours and 30 minutes after closing hours.
  • For more information visit the DARTS Transit website.

Canadian Red Cross

  • Wheelchair accessible.
  • To start your application process call 905-522-8485.
  • The reservationists are available to take your call Monday to Friday 8:30 am - 4:30 pm.
  • For more information visit the Canadian Red Cross website

Oshawa

DRT Accessible 

  • Wheelchair accessible.
  • Register for Durham Region Transit (DRT) Specialized Services by downloading the application form here. Mail completed application form to 605 Rossland Road East, Whitby, ON L1N 6A3 or to 905-619-9693.
  • If you are eligible to use DRT Accessible, call to book your reservation at 1-866-247-0055 (press 1) or book online here.
  • The reservationists are available to take your call Monday to Friday 5:30 am – 10:00 pm, Saturday 6:30 am - 10:00 pm, Sunday 7:30 am - 10:00 pm, and trip reservation is closed statutory holidays.
  • Trips operate Monday - Sunday and Statutory Holidays from 5:00 am - 1:00 am.
  • For more information visit the DRT Accessible website.

Dignity Transportation

  • Wheelchair accessible.
  • Register for Dignity Transportation online here.
  • If you are eligible to use Dignity Transportation, book your reservation by email at info@dignitytransportation.com, fax 1-866-849-5869, or call 416-398-2222.
  • The reservationists are available to take your call Monday to Sunday 7:00 am - 9:00 pm.
  • Services are available 24 hours a day, 7 days a week, 365 days a year.
  • For more information visit the Dignity Transportation website.

Ottawa

Para Transpo 

  • Wheelchair accessible.
  • Register for Para Transpo online here.
  • If you are eligible to use Para Transpo, call to book your reservation at 613-244-7272.
  • To reserve transportation, please call one day before service is required. Customers who need to travel in a Para Transpo wheel-chair accessible van may call between 7:00 a.m. and 5:00 p.m. All other customers may call between 9:00 a.m. and 5:00 p.m.
  • For more information visit the Para Transpo website.

London

London Medical Transportation Systems

  •  Wheelchair and stretcher accessible.
  • Specialize in transporting motor vehicle accident victims, physically disabled, acquired brain injury, military veterans, and passengers of all ages.
  • Book a ride online here or call 1-866-827-LMTS if you have any questions/require help.
  • All services are available 24/7, 365 days per year.
  • For more information visit the London Medical Transportation Systems website.